Let's Talk About Getting Your Order To You!
When Will My Awesome Order Arrive?
We're just as excited as you are for your order to reach you! Generally, you can expect it within 2 to 6 business days. Here's a more specific peek at estimated delivery times:
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USA: 2–5 business days *
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Canada: 2-6 business days *
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Mexico: 2-6 business days *
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Europe: 2-6 business days *
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Australia: 2–5 business days *
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Japan: 2–5 business days *
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International: 7–20 business days *
Just a Heads-Up: Sometimes, the journey might take a little longer depending on where our amazing suppliers are located. For a more precise idea, take a look at the table below, which combines our production time with estimated shipping:
Making Your Product & Getting It Ready to Ship:
Where Does Your Order Start Its Journey?
Even though all our designs are unique to us, we partner with fantastic on-demand manufacturers around the globe. This means your order might be shipped from any of their locations, depending on the product and other factors, so we can get it to you as efficiently as possible!
Will There Be Any Extra Customs Fees?
For our international friends, please be aware that your local customs office might add a customs and tax fee. This isn't something we have control over, as it's determined by your country's specific policies. Customs regulations vary quite a bit, so we recommend checking with your local customs office to see if any duties or taxes apply to your purchase.
My Order Should Be Here By Now - What's Up?
We understand how frustrating it can be when your order hasn't arrived as expected. Before reaching out to us, could you please do a few quick checks?
- Double-check your shipping confirmation email to make sure the delivery address is spot-on.
- Give your local post office a call – they might have it waiting for you!
- Have a quick chat with your neighbors – sometimes packages end up on the wrong doorstep.
If you've checked all these and your package is still missing, and the address in your confirmation email was correct, please get in touch with our friendly team at orders@teespect.com with your order number. We'll be happy to look into it for you.
If there was a mistake in your delivery address, we can definitely arrange a replacement for you, but please note that the shipping costs for the new order will be your responsibility.
All About Your Awesome Products!
How Are Your Products Made?
We're proud to say that each item is made especially for you when you order! We work with reliable print-on-demand partners who have facilities all over the world. This way, your order is printed and shipped from the location that can get it to you most efficiently – pretty cool, right?
How Can I Keep Tabs on My Order?
Once your order is on its way, we'll send you a tracking link via email so you can follow its journey. If you have any questions about your tracking or shipment, don't hesitate to drop us a line at orders@teespect.com.
Uh Oh! My Product Arrived Wrong or Damaged - What Do I Do?
Oh no! We're so sorry if your order arrived with a boo-boo. To help us fix this for you super quickly, please email us at orders@teespect.com within seven (7) days of receiving your order. Please include photos of the damaged or incorrect product, your order number, and any other details you think might be helpful. We'll get back to you with a solution ASAP!
Let's Talk Returns and Refunds
You can find our full, detailed Refund Policy right here.
What's Your Return Policy Like?
Just a friendly reminder that each and every item you see in our catalog is made specifically for you the moment you place your order. This means once you click "order," we get to work creating your unique item, and then it's shipped straight to you.
Because of this personalized touch, all sales are final. We can't accept returns or replacements if you need a different size. (We've got sizing charts on each product page, so please take a peek and feel free to reach out with any sizing questions before you order – we're here to help!)
For the reasons mentioned above, we can't offer refunds for those "oops, maybe I didn't want this after all" moments, no matter how understandable they are.
We do offer returns or replacements if you happen to receive the wrong items or if they arrive damaged. If this happens, please let us know before sending anything back by contacting us at orders@teespect.com.
For all the nitty-gritty details, please do check out our full Refund and Returns Policy.
Do You Guys Offer Refunds?
We really want you to be happy with your order, so we put a lot of love and care into making sure your products are top-notch and that we ship the correct items. However, if we happen to miss the mark, please don't hesitate to let us know. We only offer refunds to customers who receive the wrong items or damaged items. If this applies to you, please reach out to us before returning anything at orders@teespect.com with photos of the issue, and we'll get it sorted out for you.
Can I Swap My Item for a Different Size or Color?
At the moment, we don't offer exchanges. If you're not sure about sizing, definitely check out our handy sizing charts in the product description – we have one for every item! It's rare, but if you think you received an item that was mislabeled, please let us know within a week of receiving your order at orders@teespect.com. Include your order number and some photos of the mislabeled item, and we'll either send you a new one or issue a refund. We'll be in touch to let you know how we'll handle it.
Our Full Return Policy
For all the details about our return policy, please visit our dedicated Return Policy page.
